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Forest Trees

Welcome to

Be Heard 

Counselling & Psychotherapy

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My name is Jess Egan and I'm an Integrative Counsellor and Psychotherapist

I understand that life can sometimes throw things our way which are painful, confusing and difficult to move through. My motivation behind supporting people through counselling is the belief that we all deserve to live a life in which we can feel safe, empowered, and able to live to our fullest potential.

I am qualified to Masters level, and my training has covered a range of different counselling models, including person-centred counselling, attachment theory and CBT (cognitive behaviour therapy), which I draw on in different ways to best support each individual. I have had the privilege of working with a range of clients, of different ages, cultures, genders and backgrounds, and in different therapeutic settings, such as schools, Universities, charities and domestic abuse services. 

As a registered member of the BACP (British Association for Counselling and Psychotherapy), I follow an in-depth ethical framework for good practice. I am committed to providing each client with safe and effective counselling.

About Me

About Counselling

Counselling, also known as psychotherapy, is a talking therapy which uses different theoretical approaches to support an individual in overcoming personal challenges. 

This process involves exploration and understanding as well as therapeutic techniques which can facilitate positive change and personal growth.

Unlike some other forms of support, in counselling, the relationship between the counsellor and client is key. 

It is important that your counsellor enables you to feel safe, heard and not judged.

Given this, I offer our initial session at a reduced cost, so that you can see if working together feels like a good fit.

About Counselling

What I can support you with

People seek counselling for lots of different reasons.

Some which I have most frequently worked with include (but are not limited to):



Low Mood


Feeing Overwhelmed

Loss and Bereavement

Recovery from trauma and abuse

Relationship issues

Low confidence and self-esteem

Not knowing what you want in life


Feeling numb



I am currently seeing clients online and via telephone only.




A 50 minute initial online/telephone session costs £45

A 50 minute online/telephone session costs £50


*Any cancellations require 48 hours notice. For cancellations later than this, I charge a 50% cancellation fee. Sessions missed with no prior notice may be charged in full.

Please note that due to another role that I hold, I'm afraid that I am unable to take on clients who are current students at St Mary's University, Twickenham


Frequently Asked Questions

Can anybody come for counselling?


Yes, you do not need a referral from the NHS or any other organisation.

Do you work with children?

I only work with individuals over the age of 18.

How long are sessions?


Sessions are usually between 50 minutes and 1 hour, but if you require a different session length then we can certainly discuss this together.

How many sessions will we have?


Each individual will have a different timeframe which feels appropriate, from just a few sessions, to longer-term work. This is something we would discuss together during the first session.

How regularly will we have sessions?

As each person comes to counselling for a different reason, and has different life commitments, this is again a personal decision. Some clients may wish to come weekly, or fortnightly.

What happens in the first session?


During the initial session, we will talk through what’s known as a counselling contract. This is so that we have a shared understanding of what can be expected in regard to issues such as confidentiality.


Then, at your own pace, we will talk through your reasons for seeking support, and what you’re hoping to gain from counselling. I will likely ask you some questions, but rest assured that this is just so that we can build an understand how things are going for you.


Towards the end of the first session, we will have a think about whether ongoing support feels appropriate, and for how many sessions initially. 

Will you share what we talk about with anyone?


No. Sessions and session records are confidential. Only under exceptional circumstances would I consider sharing information. Additionally, I would always speak to you about this first.


Do you make notes about what we talk about?


I will keep some brief notes which will be written after the session, but these will only include key themes and psychological processes, not names, events or opinions. These are stored on an encrypted data stick, which only I have access to.


What measures are in place to help stop the spread of Covid-19?


The counselling room is spacious enough for a safe 2m distance to be kept. There is also a large window for ventilation and hand sanitiser available. You are welcome to wear a mask, or request that I wear one. I also offer online sessions.

Do you have disabled access?


Unfortunately, I am not currently able to offer disabled access as the counselling room is upstairs.

How can I pay?


I accept payment by bank transfer, or cash.



If you have any other questions which remain unanswered, please do get in touch and I will be happy to provide further information.




Tel:        07714561152

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